Smile City

 

Discover Central Massachusetts - Smile City Campaign

Omnichannel campaign to drive behavior at scale

 

Marketing Strategy & Creative Direction

  • Challenge: Drive visitation & stimulate ecomonic impact in Central Massachusetts after a decline in tourism during the pandemic.

  • Insight: The perception of Worcester needed a refresh. As New England’s second largest city, and a multi-cultural hub rich in attractions, history, and a vibrant local dining scene, investment was required to showcase the city beyond the typical talking points and out-dated expectations.

 
 
 
  • Idea: Reposition Worcester as “Smile City” with an omnichannel approach and “Culture Passport” offer, funded by a $100K tourism recovery grant, awarded by the Massachusetts Office of Travel and Tourism.

  • Execution: The

    • Video production to leverage for streaming and social ad campaigns. Production include casting, location scouting, and creative direction of the videographer and editor.

    • Digital campaigns, including email and banner ads, with media partners Boston Magazine, MassLive, and GBH.

    • Social campaigns with both paid and organic content, including an influencer strategy with 15 people, including 6 families from our target demographics.

    • Traditional print & outdoor advertising, including a full page ad in Yankee Magazine, and a billboard across from Fenway Park.

    Results:The campaign drove a significant increase in brand awareness, website impressions, social following, and long-term results show an increase in visitation YoY, driving increased economic development for the region.

    • EffectTV Streaming Campaign delivered over 1M impressions to target audiences, and 94% of ads were viewed in full.